WhatsApp Chatbot
Your business, answering on WhatsApp 24/7.
Engage your audience on WhatsApp — reply to subscribers free within 24 hours of receiving their message.
- No API, integration or bot setup cost
- Drag-and-drop chatbot builder
- Pre-approved message templates
- Shared team inbox on one WhatsApp number
- Delivery and read analytics
7-day free trial · No credit card required
Why CloudShope
No API setup cost
We set up your WhatsApp Business API account with Meta at no cost.
No integration cost
We connect your WhatsApp Business API to the chatbot and make it work.
No bot setup cost
We build a working chatbot for you free, for bot flows of up to 10 questions.
Features for creating and sending WhatsApp messages
Subscription widgets
Add a widget to your website to stay connected with visitors on WhatsApp, or invite your existing email and SMS lists to subscribe.
Drag-and-drop chatbot builder
Create triggers, set up auto-replies and organise your bot's conversation logic — then turn the auto-reply flow into a sales funnel.
Message templates
Pre-designed templates that follow WhatsApp's guidelines and suit any business — start sending as soon as you connect.
Chats with subscribers
When a user messages you first, you can keep the conversation going free for 24 hours from their first message.
Analytics
Track sent, delivered and read messages, then tune your copy and send times to what your audience responds to.
Open API
Plug a WhatsApp channel into your CRM, analytics system or any other project through our API.
Automate conversations with your customers
Start using WhatsApp for your business.
Win engagement
Subscribers are more likely to open a triggered message from your bot than a bulk campaign.
Convert leads
Turn leads into customers by sending useful content in your automated flows.
Collect feedback
Ask customers for reviews and build a better product or service.
24/7 support
Run live chats that give customers fast answers around the clock.
Send WhatsApp messages with the CloudShope API
Onboarding support
The WhatsApp Business API needs a verified business account — we guide you through verification and connection.
Omnichannel communication
Reach customers on Facebook Messenger and Telegram too, alongside email, SMS and web push.
Official connection
WhatsApp blocks accounts connected through unauthorised methods. An official channel like CloudShope keeps you running without issues.
No setup fees
Pay only for the messages you send — no setup or installation charges.
Key features of CloudShope's chat product
Role-based messaging access
Every team and department works from one WhatsApp number, with agent layering so agents never see chats or leads assigned to others.
Collaborators
Tag colleagues, add notes and resolve issues together without the customer seeing — collaborators can view and send messages on your behalf.
Cloud telephony integration
Manage voice, text and chat on one platform, with every call recording kept in the same record.
CRM integration — built-in or your own
Sync chat and call history to a CRM with custom fields and filters so agents see the full customer picture. Bring your own CRM through third-party integrations.
Agent tracking and monitoring
See who handled each chat, how fast they replied and how conversations ended, with full history kept for review.
WhatsApp bot for 24/7 support
Answer FAQs, order status and other routine questions automatically, so customers get help on time, every time.
Internal team chat
Teams message each other inside the same platform — no switching apps to hand over a customer or ask a question.
WhatsApp automation
Schedule promotional messages, reply instantly outside business hours and send targeted messages based on behaviour or preferences.
The CloudShope advantage
Why businesses in India and Southeast Asia rely on CloudShope for cloud communications.
Highly secure
ISO 27001:2013 certified information security management system.
Superior quality
High success rates and low latency.
Superior reliability
99.94% uptime, including operator uptime.
Scale with ease
Grow as fast as you like without worrying about infrastructure.
Responsive support
Reach our support team by phone or at support@cloudshope.com.
Related articles
The CloudShope advantages
Why CloudShope is considered one of the most reliable cloud communications companies in India and Southeast Asia.
Highly Secure
ISO 27001:2013 certified information security management system.
Superior Quality
Best success rates, voice quality and reduced latency.
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes.
Patented Solutions
Gain competitive advantage from patented products.
Scale at Ease
Grow at will, expand without worrying about infrastructure.
Best Support
18×7 customer support via phone, email and Twitter.
Frequently asked questions
Didn't find your question? Write to support@cloudshope.com.
A messaging platform for real-time conversations between businesses and their customers, and for internal team collaboration.
It is built for businesses and teams of any size that need instant communication with customers or colleagues, with proper tracking and monitoring.
Yes. Agents can manage many conversations at the same time.
Yes. An AI-powered chatbot automates replies, handles FAQs and helps customers 24/7.
Yes — images, videos, documents and other files.
Yes. The chat product is available as a mobile app for Android and iOS.
Yes. Alongside chat, our integrated telephony system handles voice calls.
Try CloudShope's WhatsApp chatbot free for 7 days
Connect WhatsApp to collect subscribers, build chatbots and send messages.