Web chatbot Service | AI Chatbots | Cloudshope Technologies

What is Web Chatbot?

Web bot software, also known as an internet bot, is a type of software that performs varieties of tasks on the internet. They can accomplish automated tasks faster than a human can. The most extensive use of bots is for web crawling, in which an automated script fetches, analyzes and files information from web servers. More than half of all web traffic is generated by bots.

How Can a Web Chatbot Be Helpful for your Business?

Make Language Switching Easy

With the multilanguage feature, translate your native language into 190+ languages on a website chatbot

Get Reply In 01 Second

No more delays in replies, the user will get a real-time response within a second

Save Your Resource Cost

By allocating resources with a website chatbot you tend to reduce customer support and saves the cost of your resources

Convert Visitors Into Customers With A Web Chatbot

The website chatbot offers a page messaging feature to grab maximum visitors and turn them into customers. It offers a sublime-level informative message which is worth clicking at

Benefits of Web Chatbot

An Internet bot is a specific kind of technology that interfaces with the global Internet to provide different kinds of automations.

Easy API Integration

Our solution is developed to merge with different functions and other softwares. You can easily put in desired functionalities with our connection and coordinate with your own systems.

User Friendly

Our software, Simplifai Studio, is designed with care and intention of simplicity down to the very last detail. No coding or technical background is necessary to develop your own chatbot.

Gain Valuable Insight

Learn more about our customers and target group. Follow the inquiries in our dashboard for organized statistics and analysis. Get valuable information to use for further development, based on extracted data.

Increases Productivity

Get things done, let the easiest, repetitive tasks do themselves. Set focus on other, more complex areas instead.

Unlimited Capacity

The chatbot can handle unlimited users at a time. No waiting line, 24-hour access.

Build A Website Chatbot To Boost Engagement

Never miss a chance to interact with your potential customers

Features of Web Chatbot

An Internet bot is a specific kind of technology that interfaces with the global Internet to provide different kinds of automations.

Integrates with CRM

The chatbot can be integrated with critical systems and orchestrate workflows inside and outside of the CRM.

Autonomous Reasoning

The chatbot can perform complex reasoning without human intervention. For example, a great Service chatbot should be able to infer solutions based on relevant case histories.

Emotionally Intelligent

Give your users a personalized experience with our high emotional quotient web chatbots. The chatbot can infer customer personality traits and understand sentiment and tone during an interaction.

Free to Explore

The chatbot can reach, consume, and process vast amounts of data– both structured and unstructured–to surface insights from any source - to gather relevant data to solve customer issues quickly.

Omni Capable

The chatbot converses seamlessly across multiple digital channels and retains data and context for a seamless experience.

Conversational Maturity

Beyond understanding and interacting conversationally, a great chatbot has specific natural language processing (NLP) capabilities to understand the context of a conversation in multiple languages.

Most Innovative Companies Use Cloudshope

What they say about our services

Cloudshope has helped us in setting our telephony system from scratch. Perfect service by highly professional sales and support staff. Simply uncomparable and unbeatable in both prices and quality of service

Mudit Sahani

Former Associate Director -ITC Ltd

I was surprised by the flawless service that I was provided. Cloudshope Virtual Receptionist with its local number offering has helped my business make unprecedented profits by improving our working capabilities.

Trimurti Homes

Marketing Director -Tata Health

Very first business principle is 'never miss an opportunity'. Cloudshope is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me.

Jatin Gupta

Proprietor - Marico

Cloudshope toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well

Ratash Kartikh

Founder - GLIDEC Elevator & Escalators Pvt. Ltd.

The quality of Cloudshope's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them

Ravindra Fegade

Digital Marketing Manager - Bharat Petroleum

Cloudshope Virtual Receptionist with its local number offering has helped my business make unprecedented profits by improving our working capabilities. It's 24*7 customer support makes it the best service provider in their industry.

Kishore Dutta

Marketing Director -The George Institute for Global Health

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The Cloudshope Advantages

Why Cloudshope is considered as the most reliable cloud communications company in India and Southeast Asia

Highly Secure

ISO 27001:2013 certified information security management system

Superior Quality

Best success rates, voice quality and reduced latency

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Patented Solutions

Gain competitive advantage from patented products

Scale at Ease

Grow at will, expand without worrying about infrastructure

Best Support

18×7 customer support via phone, email and Twitter

Try Cloudshope’s Web Chatbot Free for 15 days

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Frequently Asked Questions

Got Any Questions? Read Here! Before You Contact Us. ...

Web chat is a format that allows customers to communicate directly with brands online, often on their websites and in real time. The chat window pops up as an overlay of the website page in the browser, allowing the user to type messages directly into a text field, and often attach images and other files as well.

Chat agents communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. Chat agents can work remotely or in a standard office environment, and are generally required to have customer service experience.

Chatbot users tend to have a few questions of their own they'd like to ask, and you better be ready for them.

79% of consumers prefer live chats because they offer instant responses. Live chat has the highest consumer satisfaction rate at 92%. For 41% of consumers, live chat is a preferred channel for contacting support teams. 63% of consumers who used live chat on a website are likely to return to that site.

Provide real-time customer support with live chat. The main benefit is that it allows your customers to get an instant response to the questions they need answering. So, it's not surprising that 79% of customers say they prefer live chat purely because of the immediacy it offers compared to other channels.

In order to meet the expectations businesses look for new ways to deliver outstanding customer service. However, live chat best practices impact the three key areas of a business

Yes, we have a dedicated in-house team to look after all your technical issues. For Technical support write to us at support@Cloudshope.in. We resolve every query and issue in the shortest possible time. However in certain circumstances we need to depend on telecom resources provided by third party Telecom Operators to resolve any network related issue.

Kindly mail us all your queries or suggestions at support@cloudshope.com. We will be happy to serve you better.

Find out how Cloudshope can work for you. Set Up A Call.

We take away some of the biggest pain points of traditional systems like EPABX.

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Web Chatbot