Missed Call service is a completely automated web based application enables you to get the real time notifications of all calls on your dedicated Mobile/Land Phone/Toll Free Number. Our system also has the power to start an interactive session with your customer by integrating our different API's (SMS, 2 Way Messaging, Voice, Email, Call Back, Call Conference etc..)
Connect to your customers by just one missed call.
You can select a missed call number of your choice from our list. Your customer will give a missed call to this number to contact you. All the missed calls to this number will be captured and can be monitored in the online dashboard.
Click Here to know the use cases to the missed call service.
Benefits of Missed Call Services
You will be provided with an online panel to configure your number.
You can do a number of things in parallel when a missed call is received like send an auto reply SMS to the caller, send email or SMS notification to yourself.
Integrate your CRM.
You can use website using a webhook,set various limits.
You can send email or sms notification to yourself.
We have made Missed-Call Features very easy with our user friendly & powerful platform
Auto reply SMS are the pre automated SMS that your customers will receive whenever they will give a missed call to your number. You can customize the reply to give more personalized feel to the customers.
Your leads will automatically get distributed equally among your agents. Suppose you have 5 agents and you get 50 missed calls from customers than 10 customers will be assigned to each agent.
Know exactly how your team is performing over phone calls. Get a detailed daily report with call statistics for your company and individual agents as well as groups.
through our user friendly & powerful platform. .....................Read More
We provide you push and pull HTTP APIs. As we receive a call, the system will push this number to your server. You also have option to fetch our number any time via simple HTTP API's.
through our user friendly & powerful platform.
The lead management system is the prominent tool for generating sales for the market; it is helpful in enhancing your business standards and attracting the target audience. The lead management system is a perfect system for analyzing your marketing campaign effectively.
A vanity number is a local or toll-free telephone number for which a subscriber requests an easily remembered sequence of numbers for marketing purposes. You can choose your vanity number from the list provided by us.
You can send SMS to lakhs of your targeted customers in just one click at the same time from the user friendly panel provided by us.You can send voice calls to lakhs of your targeted customers in just one click at the same time from the user friendly panel provided by us.
In case of an inbound Call Center, an IVR is added to a call queue that connects callers with sales or support agents. This is a typical scenario for insurance/banking/financial services/utilities companies which offer customer services in various languages.
Once the connection is made, the IVR invites the caller to choose a language, then to select the service they want. Eventually, the call is moved to a queue where agents respond in the language selected by the caller. Optionally, the call may be recorded by the queue.
The term 'Verification' plays a key part in the online and offline business. It is crucial for the businesses to verify their users and the action made by them. Missed call for verification can be the convenient and best option to verify all such things. This will also ensure only quality visitors/prospects are landing up on your business. Missed call for verification can be used for multiple level of verification. Here, all you need to do is to integrate your miss call number at the neck of your verification process.
Sometimes, customers can use the IVR to send utilities companies (water, electricity, gas, etc.) specific information about their consumption rate. This can be done very easily: the customer calls the IVR, provides their customer ID, and enters the counter readings for the gas consumption in the current month using the phone keypad. The value is stored in a database, compared with the last month reading and the difference is used to generate the invoice for the current month consumption. The entire process is done automatically, without any human operator intervention.
IVR applications are used in the freight/transportation industry to confirm the delivery of goods/packages to their destination. Upon delivery, the freighter dials the IVR number, performs a PIN-based authentication, and confirms the status delivery of the package by entering the transport ID or airway bill (AWB) using the phone keypad. The number is stored into a database and the transport is confirmed. Based on this transport status, other processes on the workflow can be triggered.
Frequently asked questions (FAQ)
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CloudShope is a leading provider of enterprise-grade cloud telephony solutions. We work only with businesses and focus all our resources on providing custom solutions that fit perfectly with each company's unique communication needs, making traditional phone systems and service obsolete.
We understand the term ‘liberty’ and hence, do not bind our client to use our services for any said period of time. You can stop using our services whenever you wish to do so. To do so, you need to drop a mail at firstname.lastname@example.org informing us about your unwillingness to continue your account.
We provide online web interface to monitor and record the response of your online campaign in real time along with GEO-Location of the caller(s). You can also configure your account settings to get a carbon copy of your missed call number information to your email ID or mobile phone.
Yes, we have a dedicated in-house team to look after all your technical issues. For Technical support write us at email@example.com. We resolve every query and issue in shortest possible time. However in certain circumstances we need to depend on telecom resources provided by third party Telecom Operator to resolve any network related issue.
Your existing plan can be renewed from your ‘user dashboard’. You will find an option to renew the plan there.You will find an option to renew the plan there. The charges and validity will be same as the running plan.
Yes, we have an option for very extensive black-list configuration settings.Entire cirle or specific operator in a particular circle can be configured as black-list.An individual number can also be configured in black-list settings.