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Take customer interaction to the next level with CRM's industry-leading telephony capabilities and third-party integrations.

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Benefits of Integrating with Cloudshope


Offer 360-degree Customer Context

Drive rep efficiency with call pop-ups that offer customer information collated from Cloudshope and your CRM data – call history, deal insights, and more.


Better Tracking

Get detailed insights on the customer journey including data from each call and SMS. Track rep productivity and identify areas of improvement.


Increase Productivity

Make calls from within your CRM dashboard with the click of a button. Skip manual dialling from your phone.


Improve response rates

With Cloudshope’s integration, reps are alerted with new or missed call pop-ups to help them respond quicker.


Unify Data

Without switching between dashboards, access all your data in one place and boost efficiency.


Personalize Selling

Access unified data to personalise sales engagement with each prospect’s call.

Features We Offer

Call Recording & Analysis

Making manual outbound calls to a large number of customers every single day is prone to errors. Customer’s contact file can be imported to your auto-dialer system to avoid this problem

Call Tracking & Analytics

Think Google Analytics for your calls. Get actionable insights on all call campaigns to test and optimise for increased conversations.

Even More Features

Here are a few important features which make CRM unique.

Enhanced Caller ID

Get real-time information about the caller, right on your Agile CRM dashboard, before you take a call. Your agents will always have relevant context in front of them when starting a conversation.

Detailed Call Histories

View detailed call histories for each of your contacts. Know whom a contact spoke with at your company, what they discussed and when they spoke.

Personalized Greetings

With relevant contact information flowing in before an incoming call, you can greet your contacts by name every time.

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How Businesses Use Our Integrated CRM

Take a glimpse of how business use Cloudshope’s CRM service to touch lives on a day to day basis.

Most Innovative Companies Use Cloudshope

What they say about our services

View All Customers

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Content brings you secure access to all of your files anytime, anywhere, across your devices.

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The Cloudshope Advantages

Why Cloudshope is considered as the most reliable cloud communications company in India and Southeast Asia

Highly Secure

ISO 27001:2013 certified information security management system

Superior Quality

Best success rates, voice quality and reduced latency

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Patented Solutions

Gain competitive advantage from patented products

Scale at Ease

Grow at will, expand without worrying about infrastructure

Best Support

18×7 customer support via phone, email and Twitter

Try Cloudshope’s CRM Software Solution Free for 15 days
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We take away some of the biggest pain points of traditional systems like EPABX.


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