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Connect Cloudshope with your CRM to increase rep productivity and personalise customer conversations
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Take customer interaction to the next level with CRM's industry-leading telephony capabilities and third-party integrations.
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Drive rep efficiency with call pop-ups that offer customer information collated from Cloudshope and your CRM data – call history, deal insights, and more.
Get detailed insights on the customer journey including data from each call and SMS. Track rep productivity and identify areas of improvement.
Make calls from within your CRM dashboard with the click of a button. Skip manual dialling from your phone.
With Cloudshope’s integration, reps are alerted with new or missed call pop-ups to help them respond quicker.
Without switching between dashboards, access all your data in one place and boost efficiency.
Access unified data to personalise sales engagement with each prospect’s call.
Making manual outbound calls to a large number of customers every single day is prone to errors. Customer’s contact file can be imported to your auto-dialer system to avoid this problem
Think Google Analytics for your calls. Get actionable insights on all call campaigns to test and optimise for increased conversations.
Here are a few important features which make CRM unique.
Get real-time information about the caller, right on your Agile CRM dashboard, before you take a call. Your agents will always have relevant context in front of them when starting a conversation.
View detailed call histories for each of your contacts. Know whom a contact spoke with at your company, what they discussed and when they spoke.
With relevant contact information flowing in before an incoming call, you can greet your contacts by name every time.
Take a glimpse of how business use Cloudshope’s CRM service to touch lives on a day to day basis.
What they say about our services
Cloudshope has helped us in setting our telephony system from scratch. Perfect service by highly professional sales and support staff. Simply uncomparable and unbeatable in both prices and quality of service
I was surprised by the flawless service that I was provided. Cloudshope Virtual Receptionist with its local number offering has helped my business make unprecedented profits by improving our working capabilities.
Very first business principle is 'never miss an opportunity'. Cloudshope is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me.
Cloudshope toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well
The quality of Cloudshope's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them
Cloudshope Virtual Receptionist with its local number offering has helped my business make unprecedented profits by improving our working capabilities. It's 24*7 customer support makes it the best service provider in their industry.
Content brings you secure access to all of your files anytime, anywhere, across your devices.
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Why Cloudshope is considered as the most reliable cloud communications company in India and Southeast Asia
ISO 27001:2013 certified information security management system
Best success rates, voice quality and reduced latency
Best in class uptimes of 99.94% including operator uptimes
Gain competitive advantage from patented products
Grow at will, expand without worrying about infrastructure
18×7 customer support via phone, email and Twitter
We take away some of the biggest pain points of traditional systems like EPABX.
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