Auto Dialer
Let the dialer dial. Your agents sell.
Automatically dial numbers pulled from a list and connect each call to a live agent or a pre-recorded message.
- Preview, sequential, predictive and manual modes
- Call recording and detailed reports
- Live agent location tracking
- CRM integration through our APIs
7-day free trial · No credit card required
What is an auto dialer?
An auto dialer, or automatic phone dialer, is outbound software that dials a set of contacts automatically.
Depending on your call flow, it can play a greeting, ask for an IVR input and more — and assign calls to different agents based on the conditions you set.
How it boosts your business
Saves time
Calling a large customer list by hand is slow. An auto dialer makes outbound calling streamlined and scalable.
Increases sales
It places more calls than an agent can in the same time — in parallel — so more calls turn into sales.
Reduces manpower
Higher agent productivity means you achieve more with fewer people.
Increases revenue
Generate and convert more leads, for higher revenue.
Auto dialer advantages
No manual number entry
The dialer does the dialling, so agents can focus on talking to and winning customers.
Fewer errors
Dialling hundreds of numbers by hand every day invites mistakes — import your contact file instead.
Seamless data collection
Send surveys to a large group and collect results straight into your CRM.
Report analysis
See how many calls were answered and which agent took the most, in detailed reports.
Auto dialer features
Detailed reports
Daily and weekly call reports show how your phone system is performing.
Call recording
Record every conversation and use the recordings for quality checks and training.
Location tracking
Track your agents' locations live.
Auto dialer for call centers
Lead generation
Phone calls remain one of the most effective lead channels, B2B and B2C — a dialer optimises the whole process.
Lead nurturing
The faster you respond to inbound leads, the better they convert. A dialer helps you qualify and nurture them sooner.
Feedback
Feedback calls get better responses than email or SMS — and feedback drives growth.
Types of auto dialer
Four dialing modes to match how your team works.
Preview dialer
The agent approves each call before it's placed. Contacts are uploaded in bulk, as needed.
Sequential dialer
Calls are placed one after another, in the order of your list.
Predictive dialer
Dials ahead of agent availability, predicting when an agent will be free to keep them talking, not waiting.
Manual dialer
The familiar way: agents dial each number from the customer list themselves.
Why CloudShope's auto dialer
In-depth analysis
Call reports, live analytics and campaign reports in one place.
Best-in-class features
Call recording, call tracking, IVR and more.
No installation cost
No extra charge for infrastructure or setup.
Integrate easily
Connect our APIs to all the leading CRMs.
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The CloudShope advantages
Why CloudShope is considered one of the most reliable cloud communications companies in India and Southeast Asia.
Highly Secure
ISO 27001:2013 certified information security management system.
Superior Quality
Best success rates, voice quality and reduced latency.
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes.
Patented Solutions
Gain competitive advantage from patented products.
Scale at Ease
Grow at will, expand without worrying about infrastructure.
Best Support
18×7 customer support via phone, email and Twitter.
Frequently asked questions
Didn't find your question? Write to support@cloudshope.com.
CloudShope is a provider of enterprise-grade cloud telephony solutions. We work only with businesses and build communication setups that fit each company's needs, replacing traditional phone systems.
Yes, from our in-house team at support@cloudshope.com. Network issues can depend on the telecom operator, but we resolve every query as fast as we can.
Email your questions or suggestions to support@cloudshope.com — we're happy to help.
Try CloudShope's auto dialer free
Start your 7-day free trial and put your outbound calling on autopilot.