Toll-Free Service
One free number, reachable nationwide.
Toll-free service lets callers reach your organisation on a unique number from anywhere in the country, without paying for the call.
7-day free trial · No credit card required
What you get
- Free for every caller, on any network
- Routing rules you can change any time
- Fallback number if the primary is down
- Auto SMS, call-back and email alerts
About the service
Toll-free service gives enterprises quick, easy access to their extended enterprise — customers, business partners and employees — on one number that costs the caller nothing.
Our intelligent network offers advanced call routing, so calls follow your business processes and rules.
- Keep customers happy by making sure your business is always reachable
- Set and change routing preferences any time
- Receive calls from any operator, anywhere
- Configure a fallback number in case the primary is down
- Free for the caller — your business bears the call cost
Toll-free service features
A simple, powerful platform for managing your toll-free number.
URL forwarding
Forward a copy of every missed call's details to a predefined call-back URL.
Email forwarding
Update your call settings to get a copy of every missed call's details by email.
Auto reply SMS
Set up an automatic SMS that goes out on every missed call.
Call back
Trigger a call back to the caller, or to a predefined number, on every missed call.
Real-time notifications
A missed call is a missed customer. Get notified instantly and manage it all from an easy-to-use panel.
Which toll-free number is right for you?
Vanity or local number
Building a strong brand? A vanity number projects a professional image. On a tight budget, or serving one region? A local number does the job.
Who should take a toll-free number
Larger businesses that can absorb the per-call cost to show customers their time and money are valued — a comforting, brand-building touch.
Easily memorable numbers
Vanity toll-free numbers follow an easy pattern, so callers remember them after one look — and they present a strong, professional brand.
Related articles
The CloudShope advantages
Why CloudShope is considered one of the most reliable cloud communications companies in India and Southeast Asia.
Highly Secure
ISO 27001:2013 certified information security management system.
Superior Quality
Best success rates, voice quality and reduced latency.
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes.
Patented Solutions
Gain competitive advantage from patented products.
Scale at Ease
Grow at will, expand without worrying about infrastructure.
Best Support
18×7 customer support via phone, email and Twitter.
Frequently asked questions
Didn't find your question? Write to support@cloudshope.com.
CloudShope is a provider of enterprise-grade cloud telephony solutions. We work only with businesses and build communication setups that fit each company's needs, replacing traditional phone systems.
CloudShope is very secure. We take many steps to keep your conversations private.
CloudShope gives you a new number to receive calls. To keep using your existing number, set up call forwarding from it to your CloudShope number.
CloudShope suits any business, especially those that don't want the cost and upkeep of on-premise hardware and software. As a SaaS service there is no capital expenditure, and smaller businesses get a big-company image through the automated virtual receptionist. Our sales team can walk you through the options.
Yes. Have your greetings recorded professionally and upload them to your profile.
No upfront capital expenditure, a lower total cost of ownership, easy upgrades, better service delivery, easier customisation, better scalability, more productive users, simpler administration and instant access to new business applications.
Very. Our cloud telephony runs on the PSTN network with 99.94% uptime, including operator uptime.
Yes, if you are ready to move to a full-featured CloudShope system.
Crystal clear. Our service runs on advanced systems and equipment built for the best voice quality.
CloudShope is fully hosted — we manage all the software and systems behind your communications. There is nothing to install, no upgrades to keep up with and no extra cost.
Very little — usually 10 to 15 minutes.
Absolutely. CloudShope is built for multiple offices and locations.
Plans and offers are on the Pricing page.
Yes. Our solutions run on the PSTN network and don't use VoIP or mix IP and TDM, so they comply with regulatory rules.
Get a toll-free number for your business
Make it free for customers to reach you — and never miss a call.


