Refund & Cancellations

Last updated: (08-01-2021)

Please read these Refund & Cancellations Policy carefully before using the http://www.cloudshope.com website. Services operated by cloudshope Pvt. ltd .

CloudShope Technologies Private Limited,
AS05Amity Innovation Incubators,
Noida - 201301 support@cloudshope.com

Refund & Cancellations

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. The refund will be provided only for the unused resources on prorate basis after verifying refund cause. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact the us via contact us link or contact your account manager.

Requests received later than 1 month prior to the end of the current service period will be treated as cancellation of services for the next service period. The cancellation will be effective only for the following month.

Refund Policy

We will try our best to create the suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account. In case of any confusion, we may transfer the refund via NEFT to customers bank account directly.

The refund will be on prorate basis for the unused resources on month boundaries.